Health and wellness

Medical, dental and vision insurance to keep you and your family healthy
Access to high-quality virtual healthcare services to support you and your family no matter where you are in the US
Access to variety of mental health programs and resources for you and your family
Medical second opinion service to make sure you and your family get the best care
Reimbursement for eligible expenses that support physical, mental and financial well-being and family care
Programs that help with autism care, cancer care and transgender services

Family
  • Paid leave for new parents
    - Support for family planning, including adoption and surrogacy assistance
    - Flexible spending account for dependent care so you can pay care expenses for a -child or parent with pre-tax money
    - Family support from Cleo provides personalized guidance from family planning to expecting, through parenting children up to age 18
    - Elder caregiving support from Wellthy provides personalized support to help you tackle the administrative and logistical aspects of caring for loved ones with complex care needs
    - The Bright Horizons Back-Up Care Program offers 15 days of child, adult and eldercare (in a center or in home) when your regular care is unavailable
Time Away

There's more to life than work. Direct Shop makes it easy to take time away to enjoy friends and family, care for yourself and those you love, recharge or do whatever interests you. As a full-time employee, short-term employee or intern, you may be eligible for:
Generous paid time off
Up to 21 days of paid time off per year (168 hours based on a standard 40-hour per week schedule, or prorated based on weekly scheduled hours, full-time and short-term employees only)
12 paid holidays
2 paid choice days (additional paid days off that can be used at an employee’s discretion)
Unlimited paid sick time
Up to 20 days of emergency paid time off (full-time employees, short-term employees and interns who are regularly scheduled to work at least 20 hours each week only)
Up to 8 hours of paid voting time

Generous paid leavesA 30-day paid break every five years, based on performance (full-time and short-term employees only)
6-8 weeks of paid maternity leave to recover from childbirth (full-time and short-term employees regularly scheduled to work at least 20 hours each week only)
4 months of paid parental leave to bond with a newborn or newly adopted or placed child (full-time and short-term employees regularly scheduled to work at least 20 hours each week only)
26 weeks of short-term disability leave, and additional long-term disability leave beyond 26 weeks (full-time and short-term employees regularly scheduled to work at least 20 hours each week only)
12 weeks of Washington paid family and medical leave (for employees based in Washington State, United States only)
Up to 5 years of paid leave for active duty military service
10-20 days of paid bereavement leave (full-time employees, short-term employees and interns who are regularly scheduled to work at least 20 hours each week only)
Paid witness and jury duty leave

Autism coverage

If you, your spouse/domestic partner or child has autism, we have benefits to help
you. How the benefits work will depend on which medical plan you choose.

In the PPO, EPO and HDHP plans, your autism coverage is through the Aetna network. Applied Behavior Analysis (ABA), physical, occupational, speech and music therapy for certain disorders are covered without any limitations, and the services are covered at the same level whether you receive care in an outpatient or in-home setting.
In the Kaiser or the HMSA plan, your autism coverage is through the respective medical plan.

LGBTQ+ support and coverage


Employees and dependents enrolled in any Direct Shop medical plan are eligible for Included Health services, which is a queer and trans-led care concierge team that works with you one-on-one to navigate the healthcare system, find LGBTQ+ affirming care, discover community resources, and provides support and general education. Included Health provides guidance during your gender affirming journey and non-clinical support at every step of the way.
In addition, we provide gender affirming support and coverage under the PPO, EPO and HDHP medical plans for employees or dependents who are transitioning. Our dedicatedAccolade transgender specialty team will walk with you side-by-side through your gender affirming journey and will support all of your healthcare needs, even those not related to your gender transition. They are also available to help with provider searches and claims resolutions.

Community

At Direct Shop, we’re committed to nurturing and empowering community — internally as well as externally.

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